DogTalk (AI Dog Translator) by Aplexity Limited
Version 1.0 / Effective Date: April 15, 2026
These Terms of Use ("Terms") govern your access to and use of the DogTalk mobile application (also referred to as "AI Dog Translator"; the name of the application may change). The term "App" refers to the application under any name, and the term "Website" refers to our website at aplexityai.com. Together, the App and Website are the "Services," provided by Aplexity Limited ("Company," "we," "us," or "our"), a company registered in Hong Kong.
These Terms incorporate our Privacy Policy by reference. Together, these documents form the entire agreement between you and the Company regarding the Services.
By downloading, accessing, or using the Services, you agree to these Terms. If you do not agree, do not use the Services.
By using the Services, you represent and warrant that:
Certain features require an account created with your email address. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized use of your account.
You may delete your account at any time through the App settings. Upon deletion, we will remove your personal data in accordance with our Privacy Policy.
DogTalk is a utility app that helps dog owners better understand and care for their pets. The App stores all your personal content (profiles, health records, care logs) locally on your device. The AI analysis feature is powered by Google Gemini API.
The App uses Google Gemini AI to analyze dog behavior based on ethological principles. This section describes the capabilities and limitations of this feature.
You agree not to use the Services to:
The App offers free core features along with optional premium ("Pro") subscription plans on a weekly, monthly, or yearly basis. Pro features include unlimited behavior scans, premium care features, and additional dog profile capabilities.
We may offer free trial periods for Pro subscriptions. Important: if you do not cancel at least 24 hours before the trial period ends, your subscription will automatically convert to a paid subscription and your payment method will be charged. Subscriptions automatically renew at the end of each billing period unless you cancel at least 24 hours before the renewal date. You can manage and cancel your subscription at any time through your Apple ID account settings (Settings > Apple ID > Subscriptions).
By subscribing, you expressly consent to the automatic renewal terms described above. After subscribing, you will receive a confirmation that includes the renewal terms, the cancellation policy, and instructions for cancellation.
All payments are processed through Apple's App Store. By subscribing, you agree to pay the applicable subscription fees. Prices may vary by region and are subject to change. Price changes take effect at the start of the next billing cycle following notice.
Refunds are handled in accordance with Apple's App Store refund policies. We do not directly process refunds for purchases made through the App Store. For EU/EEA users: your statutory right of withdrawal under the Consumer Rights Directive may apply. For all users: any additional refund rights provided by applicable law in your jurisdiction are preserved.
We are not responsible for any charges from your mobile carrier or internet service provider related to your use of the Services.
The Services, including all content, features, functionality, design, text, graphics, logos, icons, and software, are owned by Aplexity Limited and are protected by copyright, trademark, trade secret, and other intellectual property laws. All rights not expressly granted in these Terms are reserved.
Any feedback, suggestions, ideas, or recommendations you provide about the Services ("Feedback") is non-confidential and becomes the sole and exclusive property of the Company. You assign to us all rights, title, and interest in such Feedback without any obligation of compensation.
Your content (dog profiles, health records, photos, care data) is stored locally on your device. We do not host or store your content on our servers. You retain full ownership and control over it.
When you submit a photo for AI analysis, you grant us a limited, non-exclusive license to transmit that photo to Google Gemini API solely for the purpose of generating the analysis result. This license expires once the analysis is returned to your device.
We reserve the right to refuse processing of any content that violates these Terms.
The Services are provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory. We disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that:
The App is a utility tool, not a medical device or veterinary service. AI-based ethological analysis has inherent limitations and cannot replace direct observation by qualified professionals. You use the Services at your own risk and discretion.
To the maximum extent permitted by law, Aplexity Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, or goodwill, arising out of or in connection with your use of the Services.
Our total aggregate liability for all claims arising out of or relating to these Terms or the Services shall not exceed the greater of: (a) the amount you paid to us in the 12 months preceding the claim, or (b) USD $100.
Nothing in these Terms limits liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; or (c) any liability that cannot be excluded or limited under applicable law. Some jurisdictions do not allow the exclusion or limitation of certain damages; in such jurisdictions, our liability is limited to the fullest extent permitted by law.
To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Aplexity Limited, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney fees) arising from:
Before filing a formal claim, you and the Company agree to attempt to resolve any dispute informally. Contact us at support@aplexityai.com with a description of the dispute. We will attempt to resolve it within 30 days.
If you reside in the United States, any dispute, claim, or controversy arising out of or relating to these Terms or the Services that is not resolved informally within 30 days shall be resolved by binding individual arbitration, and not in court. The Federal Arbitration Act (9 U.S.C. sections 1-16) governs the interpretation and enforcement of this section. Arbitration shall be administered by any nationally recognized arbitration provider agreed upon by the parties, or if the parties cannot agree, by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules.
Each party pays its own arbitration fees as set by the arbitration provider's rules. If the arbitration provider's consumer rules require the Company to pay a greater share, we will do so. If a court or arbitrator determines that bringing a claim is cost-prohibitive for you compared to litigation, we will pay your share of filing and arbitrator fees.
If 25 or more similar claims are filed against the Company within a 60-day period, the following applies: (a) claims shall be grouped into batches of no more than 25; (b) one claim from each batch shall be selected as a bellwether and arbitrated first; (c) the bellwether outcome shall inform (but not bind) settlement negotiations for the remaining claims in that batch; (d) subsequent batches proceed only after the prior batch is resolved or settled. This process balances individual rights with practical administration.
You and the Company each waive the right to a jury trial. You and the Company each waive the right to participate in class actions, class arbitrations, representative actions, or consolidated proceedings. All claims must be brought in the parties' individual capacity, not as a plaintiff or class member in any purported class or representative proceeding.
You may opt out of the arbitration and class action waiver provisions by sending written notice to support@aplexityai.com within 30 days of first accepting these Terms. The notice must include your name, email address, and a clear statement that you wish to opt out. If you opt out, Section 14.7 applies.
For users outside the United States, or for disputes excluded from arbitration: disputes shall be submitted to the exclusive jurisdiction of the courts of the Hong Kong Special Administrative Region. Either party may bring an individual claim in a small claims court of competent jurisdiction as an alternative to arbitration, provided the claim falls within that court's jurisdictional limits.
These Terms are governed by the laws of the Hong Kong Special Administrative Region, without regard to conflict of law provisions. For users residing in the United States: to the extent that mandatory consumer protection laws of your state of residence provide greater protections than Hong Kong law, those mandatory protections apply. For users residing in the EU/EEA: nothing in these Terms deprives you of the protection of mandatory provisions of the law of your country of residence.
The following terms apply to the extent the App is accessed through or downloaded from the Apple App Store:
We aim to provide the Services on a continuous basis but do not guarantee uninterrupted availability. We reserve the right to suspend, modify, or discontinue the Services (or any part) at any time, with or without notice, for maintenance, updates, or any other reason. We are not liable for any loss or inconvenience caused by such interruptions.
We reserve the right to suspend or terminate your access to the Services at any time, without prior notice, for any reason, including:
Upon termination, your right to use the Services ceases immediately. Sections that by their nature should survive termination (including Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Arbitration) shall continue in effect.
By using the Services, you consent to receive communications from us electronically (via email, push notifications, or in-App messages). You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing, in accordance with the U.S. Electronic Signatures in Global and National Commerce Act (E-SIGN Act) and applicable laws.
You represent that: (a) you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country; and (b) you are not listed on any U.S. Government list of prohibited or restricted parties. You agree not to use or export the App except as authorized by United States law and the laws of the jurisdiction in which the App was obtained.
These Terms, together with the Privacy Policy, constitute the entire agreement between you and Aplexity Limited regarding the Services and supersede all prior or contemporaneous agreements, understandings, or representations.
If any provision of these Terms is found invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it valid, or severed if modification is not possible. The remaining provisions continue in full force.
Failure by the Company to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision. No waiver is effective unless made in writing and signed by the Company.
The Company may assign or transfer these Terms (or any rights or obligations under them) in connection with a merger, acquisition, reorganization, or sale of assets, or by operation of law, without restriction. You may not assign your rights or obligations under these Terms without our prior written consent.
The Company is not liable for any failure or delay in performing obligations caused by events beyond our reasonable control, including natural disasters, pandemics, government actions, wars, civil unrest, power outages, internet or telecommunications failures, or third-party service disruptions.
We may update these Terms from time to time. For material changes, we will provide at least 30 days' notice by posting the updated Terms within the App and, where possible, by email. If you do not agree with the changes, you may stop using the Services and delete your account before the changes take effect. Continued use of the Services after the notice period constitutes acceptance of the updated Terms.
For questions or concerns about these Terms: